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bellwether

Troubleshooting & FAQ

No trades today, a rejected order and its check numbers, a failed session, a disconnected broker, and the questions people ask most.

7 articles

Most "something is wrong" moments are the system doing what it was told. Each page here says how to tell, where to look, and what to do.

  1. No trades todayThe honest list of reasons a day ends with no orders, most common first, with where to look and what to do about each.Everyone on the book5 min read
  2. Order rejectedHow to read the check number on a rejected card, every risk check in plain words, the tradability codes, steering rejections, and what the PM does with a rejection.Everyone on the book9 min read
  3. Did my change save?How every save ends, what "Nothing was sent" means, and the Settings check page that shows where each setting lives, who changed it last and whether the Executor and the desk have read it.Owners & operators4 min read
  4. Session failedWhat a failed PM session means (nothing saved, nothing sent), what causes one, where it shows, and when it is worth reporting.Owners & operators5 min read
  5. Broker disconnectedBad keys, a broker outage and the circuit breaker are three different things. What halts, what keeps running, how to reconnect, and how to resume.Owners & operators4 min read
  6. When the connection test failsEach red fix card the Connect wizard can show after Test connection: what Alpaca or the trading server actually said, whether it is about your keys, and the one thing to do.New to Bellwether7 min read
  7. FAQShort answers to the questions people ask in their first week, each with the place to go.New to Bellwether5 min read